Due to the current concerns regarding the coronavirus, we would like to assure all of our customers that Penvale is still open for business.
For the safety of our staff we please ask if any customers are due to come into the cattery, to not collect in person if you are feeling unwell or isolating. Please could ring the cattery so that we will arrange collection/delivery for you.
Our standards are always very high for cleanliness at Penvale but we are obviously taking extra steps to keep everyone as safe as we can.
If possible we ask if people could book by phone, email or through our website rather than coming in in person.
We appreciate that a lot of our customers are having to cancel their holiday plans at the moment and ask if you could check our terms and conditions page for our full cancellation policy.
We would like to say to all of our customers old and new to stay safe and please contact us if you have any concerns at all. As a small family run business, we hope you can appreciate our worries and hope that things will get back to normal in the near future.
As always we appreciate your custom and we will see you all very soon.
Best wishes from all at Penvale.